Plants: 1, Raymond: 0, and more musings on Dell Hell...

So this weekend my wife decided it would be a good time to start attacking the front yard. We've been in our house for about 3 years now, and it's a wonderful house, but the previous occupants let the back and front yard go. When I say "let them go", think jungle. The back yard has been "repaired" for about a year now, but the front yard still has a big area that was at one time landscaped, and now looks like some kind of giant boil. We attacked about half of it this weekend. Of course, it fought back. I ran into some poison ivy, which has made both of my arms and legs look like I'm a plague victim. Plus some got above my eye, which is now nice and swollen, so I look like I got into a fight as well. (Which I did, and I lost.)

So hey, here is another question for you guys. When I spoke to tech support about my laptop battery, I was told to wait for a call back and then call customer service to return the battery if it still acted up. That was last week. As of today, 8 days after Katrina, I still can't make phone calls. This is both my cell and my land line. I'm past the 30 days I was told I'd have to ask for an exchange. Who here wants to take a bet on Dell being understanding that I've not been able to contact them? It gets better though. The tech support guy had said I had 30 days. The Dell web site I only had 21. Whoever wins, I know I'm going to lose.

Comments

Ray - to kill all the weeds (and unfortuantely, any other plants) in the 'bed', try using RoundUp.

I have used it before, and typically, you can replant or reseed after 2-3 weeks.

For a more organic solution, you could try using vinegar. Not the kind you find in the grocery store. There are varieties out there for weed control that have higher concentrations of acetic acid (10, 15 or 20% - Household vingar has 5%). I have had success using this for controlling weeds in an existing flower bed.

However, when I need to clear an area to plant seed, or create a flowwer bed, I tend to use RoundUp, simply because it is quicker and more effetive.
# Posted By Scott Stroz | 9/6/05 8:44 AM
For your battery, if Dell already has a record of you calling to complain within the original period, they *might* honour that date. For the interests of customer service, they should, but it's unkown. In my experience, Dell is good at providing good service for the original sale, but is bad at anything after-sale, repair or supplying replacement parts at reasonable prices.

Hopefully you bought the battery with a decent credit card. You always have the option of having the credit card company issue a stop-payment, which would probably make Dell react faster to fix the problem (Dell's costs of dealing with a stop payment would exceed the cost of the battery). Some credit cards auto extend warranty protection, but I think all will stop-payment for a product/dservice that was not supplied and/or did not work. If you get the card company involved, you keep your money, they deal with Dell, and your problem is fixed quick! Or tell Dell this is what you plan to do and it might get a fix quicker too.

Good luck.
# Posted By Anon | 9/6/05 9:40 AM
no to monsanto. no to roundup. ;-)
# Posted By ericlee | 9/6/05 11:46 PM